Are you a personable, motivated professional who enjoys providing an excellent customer experience?
Germain Honda of Ann Arbor has an exciting new opportunity for open minded, confident, logical individuals with a willingness to learn, to join the new Buying Center as an Part-Time Acquisition Team Member.
As an Acquisition Team Member, you are the source for generating more inventory, with a better selection and ultimately helping the dealership sell more vehicles.
No automotive experience necessary.
We provide an extensive two week training program to get you familiar with all systems (vAuto, VinSolutions, KBB, Cars.com), scripts and word tracks, through role playing and appointment setting.
Hours: Monday-Wednesday, Friday 10am-4pm.
Optional Saturdays; 24-28 hours per week
* Direct outreach to customers via phone, email and text
* Engage with customers and set appointments for showroom visits.
* Provide customers with live market data on their vehicle.
* Follow up with leads that are not ready to make an appointment or no-show.
* Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
* Utilize CRM tracking system daily
* Previous customer service experience
* Excellent teammate with collaborative attitude and eagerness to improve
* Prompt and courteous demeanor * Positive and hardworking personality
* Strong computer skills * Valid driver’s license
Germain Offers: * Medical, Dental, and Vision Insurance
* 401(k) Savings Plan * Paid Vacation
* Paid Company Holidays * Company Outings and Activities
* Ongoing Professional Development * Employee Discounts
* Family-Friendly and Inclusive Culture
* Career Growth and Internal Promotions
* Custom and Competitive Wage Plans * CLOSED on Sundays to create a schedule that allows you a job and a life
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Location/Region: Ann Arbor, MI (48104)